Citadines is a serviced apartment hotel. Pets are typically allowed but it’s best to call them ahead to confirm as they only have specific rooms that are pet-friendly.
Applies only to dogs, cats, and fish. No other animals may be kept in the property. Birds, reptiles, mice, guinea pigs, rabbits, and other animals are strictly prohibited.
Provide the details of the pet
At the point of reservation, guest must provide the details of the pet such as type of pet, breed, and size. Guest must send a photo as reference.
All reservations are limited to One Bedroom and Two Bedroom apartments only located in the designated pet tower.
Wait for the confirmation letter
Once approved, Guest Service will send a confirmation letter, Pet Agreement form and to advise the guest to present vaccination records at check-in.
Present vaccination records
Vaccination Records must be presented to the Front Desk upon check-in together with the completed Pet Agreement form. All pet vaccinations must be current and valid. All pets must be clean, well groomed, and completely free of fleas and ticks.
Pay pet maintenance upon check-in
Daily rate: Php 1,000 nett*
Monthly rate: Php 6,000 nett
*for stays 7 days and above but less than 1 month, monthly rate of Php 6,000 nett will be charged
Apartment cleaning is done once a day and pet owners must be present in the apartment during cleaning or the pet must be locked in the cage. Otherwise the room attendant will not service the apartment.
No pets in common areas
Pets are strictly prohibited in common and recreational areas within the property such as the main lobby, gym, swimming pool, and back-of-the-house areas.
Residents must clean up after their pets
Dispose any waste in secured plastic bags. At all times, the resident shall maintain and keep the property in good and sanitary condition.
Residents must be responsible for their pets
Residents with pets will be required to promptly address any complaints made by fellow residents regarding noise or any disturbance that may be caused by the pet(s). In the event that any pet becomes overly disruptive or in any way aggressive towards other residents or employees, the pet must be removed from the property.
Any damage caused by the pet shall be charged to the resident
and must be paid immediately upon presentation of invoice.
Share Your Moments with Your Pets at Citadines
Let us know in the comment section on how was your experience in bringing your pet(s) to Citadines. Do you recommend this establishment? Give Citadines a rating down below!
Don’t forget to check out other Pet-friendly Hotels & Resorts in Cebu!
Baseline Center, Juana Osmeña St., Cebu City